User instructions
Review and keep photo evidence
Approvals, offline work, reports and transfers
Review photographs and recorded values together
When the item requires separate approval, its assigned reviewer opens Review approval. Saved photos load beside the readings and technician’s note. Enlarge and examine them before approving. A failed photo load blocks the approval control; reconnect and reopen the review.
In Admin, use Records → Manage / Live edit → select an item → View photo evidence. Choose a stage when both stages have evidence. The native approval window also has Review photo evidence. A photograph alone never grants operational approval.
Changing the attached photos, a caption, an answer or a reading requires fresh approval. Earlier submitted image copies and changes remain in history; removing a photo from a later check does not erase its earlier evidence. Finalised stages cannot be changed.
Work without a connection
Open the app and checklist while connected before relying on offline access. New selected photos are compressed and saved with the local draft or queued check. They reach the hub when the check synchronises. Existing hub photos load on demand: reconnect to view one that is not already loaded in this app session. Approval decisions always need the hub.
Use JPEG/PNG files smaller than 20 MB and no larger than 24 megapixels. The app saves a resized copy, up to 1,600 pixels on its longest side and 500 KB per photo, with camera location metadata removed. Your original file is unchanged. Convert unsupported formats to JPEG before selecting them.
Reports and project handover
PDF reports include the current item photos, captions, submitting user and hub-received time. The received time is not a verified camera capture time. Full record/audit export retains earlier submitted photos as well.
Project backups and full-project transfers include saved evidence with its records. Checklist-only exports carry the photo requirement and reference pictures, not completed answers or submitted evidence. Transfer files are not encrypted; store and share them using your organisation’s approved method.