User instructions
Phone access and installation
Use the team’s hub address
The administrator chooses and saves the team-facing address in Hub & phones. The displayed URL, QR and browser Connect another phone page use that choice. An adapter refresh does not override it. Read Choose the hub network address when using a PC with several networks.
Open the hub address supplied by the administrator, or scan the QR code from Hub & phones. A phone connects to the PC hub; it does not need its own Windows installer.
Add a home-screen shortcut or install the app
Choose Install app below the page header or Install app / home-screen options from the menu. Follow the instructions shown for your browser. Some devices provide a shortcut; a full app installation is offered only when the browser supports it.
Full installation and offline reopening require a secure connection trusted by the device and a successfully loaded app. Your administrator or IT team should arrange secure access. Do not bypass certificate warnings or disable browser protection.
Work safely offline
Before depending on offline access, open the app and the relevant record while connected. Test reopening it without the connection. A home-screen icon alone does not prove that offline access works. The hub is still needed to share records, create new records, approve items and change checklist structure.
A change of active project at the same address requires an explicit browser switch and a new sign-in. The previous project’s saved work remains separate. At a different address or PC, recover/synchronise the old browser workspace before handover.
The separate Fleet portal requires a live hub connection for its logbooks and entry forms. The main project app’s offline queue does not apply to Fleet. Save or cancel its open form before closing or switching accounts.